Accessibility

Last updated: September 2026

1. Our Commitment

We want our website https://eximely.shop to be as easy and accessible as possible for everyone.

We work continuously to improve the user-friendliness, clarity, and accessibility of our online shop.

We pay particular attention to the needs of people with different disabilities and strive to make our shop's content and features as accessible as possible.

2. Accessibility of Our Online Shop

Our online shop offers the following basic features, among others:

Clearly structured product information;
Clear pricing and shipping cost information;
Information on payment, delivery, withdrawal, and returns;
Contact options via email and phone;
A digital ordering process;
Clearly identifiable product and navigation areas.

We place special emphasis on:

clear and understandable presentation of content;
sufficient readability of text;
intuitive navigation;
meaningful labels for functions and links;
optimal usability across different devices.

3. Technical Implementation

Our online shop is operated via the Shopify platform.

Technical accessibility can depend on both our own design and content as well as features, components, and applications provided by Shopify or third parties.

We regularly review our shop and work to reduce identifiable barriers.

For externally provided features, actual accessibility may depend on the technical implementation of the respective provider.

4. Limitations

Despite our efforts, some content, features, or areas may not yet be fully accessible or may have limited accessibility.

This can occur, for example, in the following cases:

with individual product images or their alternative text;
with integrated third-party functions;
with certain interactive elements;
with older content;
with technical shop components.

We are working to progressively improve identified limitations.

5. Feedback and Contact

If you encounter a barrier while using our online shop or have difficulty using a specific feature, please contact us at any time.

Please provide us with the following information if possible:

which page or feature is affected;
what problem occurred;
what support you need;
if applicable, which device or browser you are using.

We will review your feedback and endeavor to offer you an appropriate alternative way to access the relevant information or feature.

Contact:

Eximely UG (haftungsbeschränkt)
Baumgarten 11
96178 Pommersfelden
Germany

Managing Director: Zoer España Manriquez
Tax ID: DE457058152

Email: support@eximely.shop
Phone: +49 151 2037277

Website: https://eximely.shop

6. Alternative Contact Methods

If a particular feature of the online shop is not accessible to you, please contact us directly.

We can assist you with questions on the following topics, for example:

Products;
Prices;
Availability;
an order;
Payment;
Delivery;
Withdrawal;
Returns;
Complaints.

7. Continuous Improvement

We view accessibility as a continuous improvement process.

We take our customers' feedback into account and work to appropriately address identified accessibility issues.

This statement may be updated if our online shop, its features, or legal requirements change.

8. Responsibility for Accessibility

The following company is responsible for the content and accessibility of our online shop: